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Technical Services Manager - Discovery & Access

Vacancy Details

Salary: £35,750 per annum
Location: Boston Spa
Job Type: Permanent
Vacancy Group: Operations
Category: Information Technology and Development
Closing Date: 01/14/2018
Date Posted: 12/22/2017
Reference: 01686


Full Time, Permanent


The world is undergoing an information revolution and the British Library is at the forefront of that revolution. Our IT systems provide the means to ensure that the Library can safely store and provide access to all content (digital and physical) created and acquired by the Library, forever.


Working within the application support team, the technical service manager for the Discovery and Access team is responsible for the provision of search facilities across the British Library archives and the access to this content following a successful search.  The team manage and maintain a number of instances of Exlibris’s Primo application containing over 80M records, the access service for the Digital Library following a successful search on Explore and the Nginx load balancing facilities fronting a number of Library web sites.


The Discovery and Access team, working in conjunction with colleagues in Ingest and Metadata and Corporate Services form the Application Support teams within the British Library, the post holder will be responsible for a number of key systems, leading and managing a team of 5-application support specialists, liaising with business users on both service improvements and to discuss any failures. 


Experience of commercial packages such as Primo and SFX from ExLibris, NGINX or Shibboleth would be an advantage, alongside experience of data migration and normalisation from multiple data sources.

The library offers benefits including flexible working hours, childcare vouchers, ongoing training and development and access to the Alpha Civil Service Pension scheme


In return we offer a competitive salary and a number of excellent benefits.  Our pension scheme is one of the most valuable benefits we offer, as our staff can become members of the Alpha Pension Scheme where the Library contributes 20.9%. Another significant benefit the Library provides is the provision of a flexible working hours scheme which could allow you to work your hours flexibly over the week and to take up to 5 days flexi leave in a 3 month period. This is on top of 25 days holiday from entry and public and privilege holidays.


More about the British Library

As one of the world’s great libraries, our duty is to preserve the nation’s intellectual memory for the future. At the moment we have well over 150 million items, in most known languages, with three million new items added every year. We have manuscripts, maps, newspapers, magazines, prints and drawings, music scores, and patents. We operate the world’s largest documentdelivery service providing millions of items a year to customers all over the world. What matters to us is that we preserve the national memory and enable knowledge to be created both now and in the future.


Closing Date: 14 January 2018


In order to apply for this vacancy, you must be able to supply the required answers to the following questions:

  • Do you currently have the right to work in the United Kingdom


Contact 1
Contact Name: Employee Services
Telephone: 01937 882030
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