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Senior Business Analyst

Vacancy Details

Salary: £35,750 to £39,000 per annum
Location: St Pancras
Job Type: Permanent
Vacancy Group: Collections
Category: Cataloguers, Reference and Research
Closing Date: 01/28/2018
Date Posted: 12/20/2017
Reference: 01681


Full Time, Permanent 

Salary £35,750 per annum (Boston Spa, Yorkshire)

Salary £39,000 per annum (St Pancras, London)

This position can be based at either St Pancras, London, or Boston Spa, Yorkshire


The Research Services team is seeking to appoint a Senior Business Analyst to lead on the analysis and documentation of business processes that will underpin new services for researchers using the Library onsite in our Reading Rooms and online via our website and other channels.


This role will work with business stakeholders within the British Library and externally, to uncover, document and validate the desired new business environment. You will identify, model and document business processes and rules and options for business change, including opportunities for efficiencies and improvements;  take responsibility for identifying, defining, analysing, documenting and validating user stories and acceptance criteria; and help to identify, define and document business transition activities (e.g. training, parallel running, go-live support). You will also lead activity in the Research Services Department to engage with users and potential users to identify and validate their needs using Value Proposition Design (see and other methods.


Successful applicants will have a strong track record of business analysis and service development for onsite and online services, ideally in a research library/information service setting. You will also be experienced in stakeholder management and working with and through others, be highly organised, and have excellent communication and presentation skills.


Closing Date: 28 January 2018

Interview Date: 19 or 21 February 2018

In order to apply for this vacancy, you must be able to supply the required answers to the following questions:

  • Do you currently have the right to work in the United Kingdom


Contact 1
Contact Name: Employee Services
Telephone: 01937 882030
Email Address:

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